At bonne-choice.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, create an account, place an order, contact us, or use any of our services.

This Privacy Policy has been prepared in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) and other relevant privacy regulations.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

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1. Information We Collect

When you visit or make a purchase from bonne-choice.shop, we may collect certain information necessary to provide our services and improve your shopping experience.

The types of information we may collect include:

Personal Information

Personal information may include:

• Full name
• Billing address
• Shipping address
• Email address
• Telephone number
• Payment information
• Order details
• Account information
• Communication records with our customer service team

We only collect information that is necessary for processing orders, providing customer support, improving our services, and fulfilling legal obligations.

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2. Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Website pages visited
• Time and date of visits
• Shopping behavior and preferences
• Referral website information

This information helps us analyze website performance, improve user experience, prevent fraud, and maintain website security.

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3. How We Use Your Personal Information

We use your personal information for the following purposes:

Order Processing and Fulfillment

We use your information to:

• Process and complete your purchases
• Confirm your orders
• Arrange shipping and delivery
• Provide order updates
• Handle returns and refunds

Customer Support

We use your information to:

• Respond to inquiries
• Provide assistance with orders
• Resolve complaints or technical issues
• Improve customer service quality

Website Improvement

We may use information to:

• Improve website functionality
• Understand customer preferences
• Develop better products and services
• Enhance shopping experiences

Marketing Communication

With your consent, we may send:

• Promotional emails
• New product announcements
• Special offers
• Updates about our services

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the email.

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4. Legal Basis for Processing Personal Data

Under the GDPR, we process personal information based on the following legal grounds:

Contractual Necessity

Processing is necessary to fulfill our obligations when you place an order or request services.

Legal Obligations

We may process information when required to comply with applicable laws, regulations, or legal requests.

Legitimate Interests

We may process information to:

• Improve our services
• Prevent fraud
• Protect website security
• Manage customer relationships

Consent

Where required, we will request your consent before processing certain types of personal information.

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5. Payment Information

Payments made through bonne-choice.shop are processed through secure third-party payment providers.

We do not directly store complete payment card information such as full credit card numbers.

Payment providers handle payment information according to their own privacy policies and security standards.

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6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember customer preferences
• Keep shopping carts active
• Understand website usage
• Improve website performance
• Provide relevant content

You may choose to disable cookies through your browser settings. However, disabling cookies may affect certain website functions.

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7. Sharing of Personal Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted service providers, including:

Shipping Providers

To deliver your orders, we may share:

• Name
• Shipping address
• Contact details

Payment Providers

To process payments securely.

Technology Providers

To support:

• Website hosting
• Security services
• Analytics
• Customer communication tools

All third-party partners are expected to handle personal information securely and according to applicable privacy laws.

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8. International Data Transfers

Some service providers used by bonne-choice.shop may process information outside your country or the European Economic Area.

Where personal data is transferred internationally, we take appropriate measures to ensure that your information receives adequate protection in accordance with applicable data protection laws.

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9. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.

This may include:

• Order processing records
• Accounting requirements
• Legal obligations
• Customer service history

When information is no longer required, it will be securely deleted or anonymized.

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10. Your Data Protection Rights

Under applicable privacy laws, including the GDPR, you may have the following rights:

Right of Access

You may request information about the personal data we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete information.

Right to Deletion

You may request deletion of your personal data where legally permitted.

Right to Restriction

You may request restrictions on certain processing activities.

Right to Object

You may object to certain types of data processing.

Right to Data Portability

You may request your personal data in a commonly used electronic format.

To exercise these rights, please contact:

Email: info@bonne-choice.shop

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11. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

Although we use appropriate security measures, no online transmission or storage system can be guaranteed to be completely secure.

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12. Children’s Privacy

Our website is not intended for individuals under the age required by applicable laws to independently provide consent.

We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

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13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

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14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page with the revised date.

We encourage customers to review this Privacy Policy periodically.

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15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

bonne-choice.shop
Email: info@bonne-choice.shop

We are committed to protecting your privacy and providing a secure and trustworthy online shopping experience.